These guys were terrible to deal with. The sales associate I worked with was clueless about the Tahoe's features. The did not communicate the extent of the damage to the Tahoe (bought it used) before I traveled 70mi to see it. The manager, Anthony, didn't call when my sales associate told me he was going to. Every questions I had was met with a silent answer. It was just your typical experience dealing with a car dealership. Would never buy from there.

Dealership provides excellent service and employees. Very happy on how Jesus handled my vehicle repair

Service was fast and efficient; Advisor was friendly and kept in good communication daily. Service area was clean - but the need AC! I also used the local shuttle service, which was very convenient.

Gilroy Cadillac went above and beyond my expectations. They executed a transmission swap through warranty in under 3 days. They were so busy they had no shuttle available, They sent an employee to pick me up in my vehicle to come in and sign paper work. This add on service was very helpful, also gave me time to get a test drive in with an employee to make sure there was nothing unchecked. Really satisfied with the outcome.

My service advisor always is willing to help and support answers my questions or concerns if she doesn’t have an answer she finds it.

The salesman was knowledgeable on the vehicle and was able to answer our questions and very helpful

Exelent customer service Exelent area of work Temperature Exelent Coffe bar Clean area of work Exelent overall

Great experience 👍. The financial team did a great job. Very informative and professional. All my questions were addressed i felt very comfortable making the purchase!!

Worst experience ever. I have been to GMC, Toyota and Audi for oil changes and service. My 1.5 hour apt. ended up being a 3 hour ordeal, with no communication. Soo disappointed. Will not be returning! - I didn't purchase my truck in Gilroy, as I didn't live here at the time. This was an oil change service.

Very great communication and follow up, was my first time using Gilroy and very happy with my services. Jesus was who I worked with did a great job.

Very good service and people very nice.Always satisfied with the customer service and service.

Buying a truck from Gilroy Chevrolet Cadillac was a great experience. From the moment I engaged them online they were responsive and helpful. The best part, with not living in the immediate vicinity, we were able to make the deal completely through texts and emails. Rick was absolutely fantastic to work with. Great experience all around.

Service rep very good& job was done on time. Plastic protection on seat and paper floor mat for protection.

Big thanks to Kimberley Guinto.! was amazing to work with — friendly, patient, and very knowledgeable. She made the process easy and stress-free, Highly recommend! If you’re in the market for a car, I highly recommend reaching out to her.!

Lies about how long they last and when you call for an update they don’t answer or they don’t call you for any updates